THE STORE BEHIND THE SCENE
Built upon the concept of creating an appreciative culture for jewelry and watches, we are trying to bring all the big brands and watches in one place. With this founding philosophy, we become specialized into watch industry and have been serving the community for a good 10 years. There are many stories we like to share about the journey we had building relationship and rapport not just with our suppliers and contacts in the industry, but with our happy customers and clients. Through this exploration and experience, we now as a watch retailer, a wholesaler, a repairer and a service provider. It is our belief that only by becoming a multi-facet online business, we can better server our community of people.
You are welcome to inquire about watch movements, glass and anything related to watches to our specialists. We offer you full range of service from watch repair to watch serving. We also sell watch movement spare parts replacements and more.
KEY FEATURES
30 days money back
If you are in any way unhappy with a product you have purchased from us, you can return that product to us within 30 days of purchase. *Terms and conditions apply
2 years warranty
warranty coverage of generally two year from the date of purchase on all of its watches.
Best Price Guarantee
We are trying to offer the best price we could. Your satisfactory is our top priority.
Fast n Free shipping
Free standard shipping for all orders over $150. Tracking is provided via email and sms. Authenticity Insurance can be purchased separately
Why So Cheap
Established Retail Stores / Brands

You are paying for sales team, management teams, support staff, logistic team and more
You are paying for sales team, management teams, support staff, logistic team and more

There are extra cost like store rent, insurance, security, staffing cost and more added to the product prices.

Brand manufacturer charges additional fees for their warranty service which is then passed on to the consumers.

Hundred thousands of dollars spent on advertising, billboards, TV, radio ads.
The same watch will be sold for triple the price in retail stores.
OZ Designers Watch

We are a small business with few warehouses for fast shipment.
ECommerce

We manage our supply chain and retail store completely online. Although Pick up is available through our partner stores. We do not pass on the high maintenance costs to the consumers.

We have in house repairer and sell authentic watch parts including, bezel, bracelet, glass, movement, clasp and more. Instead of paying the extra costs and join the manufacturer’s warranty repair network, we manage to get most of the works done for our clients and for other retailers within our framework. When time is a matter of concerns, you will find having a retailer like us, who can repair and replace the products directly, without going through the sometime tedious and prolonged procedure of claiming manufacturer’s warranty, will make your life a lot easier and happier.
We offer the same two years limited warranty as the manufacturer.

Comparing to traditional and authorized retailers, Oz Watches aim for quick turn around, large sales volumn while earning a lower margin.
It might be easier said than done, but our distribution network, in USA, Europe, Australia and Singapore. We are able to bite in part of the global watch markets and create profit with the large volume of products we sell everyday.
We are getting the same watch sold here on our website, with an option for original packaging and paper works or our custom made high quality packaging for a cheaper price.
Shipping Method
Australia, New Zealand Customers:
If the item is sent from our Sydney and Melbourne Office, we will ship the products using Couriersplease, Aramex, Star Trek and Australia Post.
We sometime ship items via DHL if the product is not in stock in Australia. In this case, the item will be shipped with DHL generally from Hongkong, or Germany.
All returns will come back to our warehouse in Sydney or Melbourne.
Shipping Type | Area | Time Frame | Shipment From | Authorized to Leave/ Pick up in local store | Tracking/SMS Update |
Standard Free Shipping | |||||
Courerplease/ Star Track/ Fastway | All Capital Cities Metro Areas
(Sydney, Brisbane, Melbourne, Perth, Darwin, Auckland etc) | 2~5 business days after tracking number provided via email | Sydney/Melbourne | Authorized To Leave option availble once you confirm in your sms reply.
Alternatively, you can select to pickup from the courier’s local partner stores.
Options will be avaiable on couriers tracking website. | Tracking will be sent to your nominated email account. |
Australia Post | Regional Australia and New Zealand, including but not limited to reginal NSW, VIC, QLD areas | 5~10 business days once tracking number provided | Sydney/Melbourne | Available as above, Pickup available at your local post office | Same as above |
DHL Shipping if local stock not available | All areas in Australia / NZ | 7~10 business days once tracking number provided | Hongkong/Singapore/Germany | Generally DHL do not recommend to leave the item without signature.
It is strongly recommended if you can contact them directly to arrange delivery | Same as above |
Shipping Type | Area | Time Frame | Shipment From | Authorized to Leave/ Pick up in local store | Tracking/SMS Update |
Express Shipping | |||||
Courerplease/ Star Track/ Fastway | All Capital Cities Metro Areas
(Sydney, Brisbane, Melbourne, Perth, Darwin, Auckland etc) | 1~2 business days after tracking number provided via email | Sydney/Melbourne | Authorized To Leave option availble once you confirm in your sms reply.
Alternatively, you can select to pickup from the courier’s local partner stores.
Options will be avaiable on couriers tracking website. | Tracking will be sent to your nominated email account. |
Australia Post | Regional Australia and New Zealand, including but not limited to reginal NSW, VIC, QLD areas | 2~5 business days once tracking number provided | Sydney/Melbourne | Available as above, Pickup available at your local post office | Same as above |
DHL Shipping if local stock not available | All areas in Australia / NZ | 2~5 business days once tracking number provided | Hongkong/Singapore/Germany | Generally DHL do not recommend to leave the item without signature.
It is strongly recommended if you can contact them directly to arrange delivery | Same as above |
*** Some products are not available for Express Shipping. Oz Designers Watch will contact you within 24 hours if the product cannot be sent via express post. |
USA Europe and Other Regions
We use DHL express shipping to ship products to other countries than Australia and New Zealand. The time frame for all major cities for DHL express is 5~10 business days once the shipment tracking is sent. You can always check your email or login to your account if you require an update. Additionally, you can contact your local DHL if there is any delay.
Due to the changes in flights and road delivery network, delay can happen from time to time. We appreciate your patience and would be more than happy to help if you have waited longer than the time period.
Please provide us with your Order number and name. It is best to reply the automated emails if you have any questions in regards to the delivery.